Active Day is a digital wellness platform that organises your online time into four phases—Arrive, Focus, Restore, and Release—using lanes, gentle nudges, and optional private reflections.
FAQs
Straight answers before you begin
Plain-language responses for New Zealand users—no medical advice, no exaggerated claims.
No. We provide digital habit tools and configuration coaching. We do not diagnose conditions, prescribe treatments, or replace care from your GP or registered health professionals.
Lanes show where attention goes and suggest pauses. They are not hard locks—you remain in control and can override any suggestion without penalty messaging.
Yes. Published fees on our Services page are in NZD and include GST where we state GST inclusive. Invoices show GST details as required by New Zealand law.
We follow the Privacy Act 2020 and our Privacy Policy explains collection, use, retention, and your access rights. You may contact the Office of the Privacy Commissioner if concerns remain unresolved.
Yes. Cancellations more than 48 hours before a session receive a full refund. Later cancellations may be credited toward a rescheduled slot—see our Return Policy and Consumer Guarantees Act rights.
No. Experiences differ by person and routine. We provide structure and support, not promises of specific results—important for honest advertising under the Fair Trading Act 1986.
Yes. Every marketing email includes an unsubscribe link in line with the Unsolicited Electronic Messages Act 2007. You can also email us to opt out.
Invoices are issued in NZD. Query a charge within 30 days via contact or our Complaints page.
Request access or correction of personal information by emailing clients@plantppwipe.world. We respond within 20 working days where practicable.
If you arrived via an online ad, the landing page describes the service honestly. Report misleading impressions to us or the Commerce Commission.